Complaints & Appeals

At World Register we listen to you. We value and respect our commitment to our customers, so we appreciate hearing from you, which allows us to continue to improve.

Instruction

All Complaints and/or Appeals related to accredited management system certification services offered by us will be handled in accordance with the provisions set forth in our procedures.

COMPLAINT PROCEDURE PR-AQ-10

Application

To proceed with a Complaint and/or Appeal you can send it to atencionaclientes@wrregister.mx or director@wrregister.mx where we will contact you as soon as possible to follow up on your request.

APPEALS PROCEDURE PR-AP-09